Terms
1. Who we are
IvyClerk is a brand of Provantic Technologies Private Limited, a company incorporated in India (CIN U47912KA2023PTC173443), with its registered office at Prestige Atlanta, Koramangala, Bengaluru 560034, Karnataka, India. In these pages, "we", "us" and "our" mean Provantic Technologies Private Limited.
2. The waitlist
- Joining the waitlist is free and does not commit you to buy anything. No card is needed.
- Joining does not reserve a founding place. Founding places are offered to people on the waitlist in the order they signed up, until 100 accounts have taken up the founding price.
- You can leave the waitlist at any time by emailing provantict@gmail.com.
3. Founding price
- Founding members pay US$15 a month for the Pro plan, plus any tax that applies.
- The founding price is locked for the life of your account. It is kept if you cancel and later resubscribe, and ends only if you delete your account.
- The founding price applies to one account per person or business and cannot be transferred.
4. Paid plans and billing
- Pro costs US$19 a month, or US$190 a year, plus any tax that applies. Plans are monthly unless you choose annual billing.
- If you choose annual billing, we will email you at least 7 days before each renewal.
- Payments are processed by Paddle.com, our merchant of record, which sells the subscription to you and handles tax and invoices. Paddle's buyer terms also apply to your purchase.
5. Cancelling
- You can cancel at any time from Settings in two clicks, without contacting us.
- Cancellation takes effect at the end of your current billing period, and you keep Pro features until then.
- If you cancel an annual plan, we refund the unused whole months.
- Nothing in these terms limits any cancellation or refund right you have under the consumer law of your country.
6. Your content keeps working
If you cancel, downgrade or a payment fails, everything you have published keeps working: QR codes keep redirecting, booking pages and forms stay live within Free-plan limits, your site stays on a free IvyClerk address, and signed documents remain downloadable. Exporting your data is free on every plan. We may suspend content only if it breaks the law or our acceptable use rules, or if you delete your account.
7. Fair use
"Unlimited" features are unlimited for normal business use. Limits exist only to stop abuse; we will email you before slowing down or rate-limiting anything, and we will never switch off a live form or link because you went over a plan limit.
8. Price changes
We will give existing customers at least 60 days' notice by email before any price increase takes effect. Founding prices never increase.
9. Support
A person, not a bot, will reply to support requests within one business day, including if you cannot log in to your account. Business days are Monday to Friday, excluding public holidays in India.
10. Acceptable use
You must not use IvyClerk to break the law, send spam, collect data without permission, impersonate anyone, distribute malware, or interfere with the service or other users.
11. Liability
We provide this website and the waitlist as they are. To the extent the law allows, we are not liable for indirect or consequential losses. Nothing in these terms excludes liability that cannot be excluded by law, or affects your statutory rights as a consumer.
12. Governing law
These terms are governed by the laws of India, and the courts at Bengaluru have jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and may bring claims in your local courts.
13. Changes and contact
We will post changes on this page and update the date at the top. Questions: provantict@gmail.com.